Returns

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason whatsoever, you may return it to use for an exchange only. Please see below for more information about our return policy.

Returns

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new condition, with all original tags and labels attached.

Return Process

To return an item, please contact us here to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase and mail your return to the following address:

Creative Furniture HI
Attn: Returns
RMA #
943 Waimanu St
Honolulu, HI 96814
United States

Please note that all shipping fees shall be shouldered by you. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least thirty (30) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us.